Are there any technical requirements to use Qualified Chat? For anyone who is not able to use our chat Instrument, you might really need to update your browser/network configuration, facts can be found in SAP Expertise Base Post 2392095.
A patch is a code-correction for a specific Variation of an SAP solution. Support packages are a collection of a number of patches, and so are introduced on a schedule.
How will you Routine a professional for VAR-d support companions and their finish prospects? As VAR-D support companions are mandated to provide 1st and 2nd line support, using Plan a professional channel has long been made out there, considering that Might 2021, for present circumstances only.
Scheduled appointments demand a minimum of forty eight hrs recognize to allow engineers to arrange with the session. See our FAQ For additional specifics.
3 Extra service fees may perhaps utilize with support company switches, alterations towards the contracting parties or support service switches, together with CPI boosts carried above accordingly.
option to subscribe to normal updates about outage functions and its resolution until eventually the outage has been resolved.
In case the support engineer is not able to reply my query throughout the chat session, will I need to get started on the situation submission method once again? No, In the event the support engineer is unable to take care of your challenge at enough time, they're going to proceed the case submission process sap support for yourself.
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If you have any questions about these or other support subjects, make sure you tend not to wait to Get hold of CIC.
The brand new SAP Services and Support eBook points out SAP's offerings in a transparent, comprehensible way and addresses variations in between the necessities of new prospects and knowledgeable buyers.
The new SAP Services and Support e-book points out SAP's choices in a transparent, comprehensible way and addresses variations among the necessities of recent customers and knowledgeable people.